Terms of Use

Last updated: June 2025

Welcome to greenridgeadventures.com (the "Website"), operated by Greenridgeadventures Pty Ltd, located at 1 Eastern Beach Rd, Geelong VIC 3220, Australia (referred to herein as "we", "us", or "our"). By accessing or using this Website, you agree to be bound by the following Terms of Use ("Terms"). Please read them carefully before continuing to use this Website.

1. Acceptance of Terms

By visiting, browsing, or using any part of this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must discontinue your use of this Website immediately.

We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Terms.

2. About Our Services

Greenridgeadventures Pty Ltd operates a hotel business in Geelong, Victoria, Australia. This Website provides information about our accommodation, facilities, services, and allows users to make enquiries and reservations. The content published on this Website is intended for personal, non-commercial use.

3. User Obligations

By using this Website, you agree to the following obligations:

You will provide accurate, current, and complete information when making any enquiry, reservation, or registration on this Website.
You will not use this Website for any unlawful purpose or in any manner inconsistent with these Terms.
You will not attempt to gain unauthorised access to any part of the Website, our servers, or any system or network connected to the Website.
You will not transmit any harmful, offensive, defamatory, or otherwise objectionable content through this Website.
You will not reproduce, duplicate, copy, sell, or exploit any portion of the Website without our express written permission.
You will not use any automated tools, bots, scrapers, or similar technologies to access or collect data from this Website without prior written consent from Greenridgeadventures Pty Ltd.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of this Website.

We reserve the right to suspend or terminate your access to the Website if we determine, at our sole discretion, that you have violated any of these obligations.

4. Bookings and Reservations

4.1 Making a Reservation

All accommodation bookings made through this Website are subject to availability. By submitting a reservation request, you are making an offer to book accommodation subject to these Terms. A binding booking is only confirmed once you receive a written confirmation from Greenridgeadventures Pty Ltd via email or other agreed communication method.

4.2 Pricing and Payment

All prices displayed on this Website are in Australian Dollars (AUD) and include applicable Goods and Services Tax (GST) unless otherwise stated. We reserve the right to correct any pricing errors at any time. Payment terms will be confirmed at the time of booking. We accept payment methods as indicated during the reservation process.

4.3 Cancellations and Modifications

Cancellation and modification policies will be clearly communicated at the time of booking and in your booking confirmation. We encourage you to read these policies carefully before confirming your reservation. Cancellations made outside the permitted timeframe may be subject to cancellation fees as outlined in your booking confirmation.

4.4 Guest Responsibilities

Guests are responsible for any damage caused to hotel property during their stay. Greenridgeadventures Pty Ltd reserves the right to charge guests for any damage, loss, or additional cleaning costs arising from their stay. All guests must comply with the hotel's house rules and policies, which will be provided upon check-in.

4.5 Third-Party Booking Platforms

If you make a reservation through a third-party platform or travel agent, the terms and conditions of that platform may also apply. We encourage you to review those terms carefully, as Greenridgeadventures Pty Ltd is not responsible for the policies of third-party booking services.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, photographs, logos, icons, audio clips, and software, is the property of Greenridgeadventures Pty Ltd or its content suppliers and is protected by applicable Australian copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use this Website for personal, non-commercial purposes only. This licence does not permit you to:

Copy, reproduce, republish, upload, post, or distribute any content from this Website without our prior written consent.
Modify or create derivative works based on any content from this Website.
Use any content from this Website for commercial purposes without a separate written agreement with Greenridgeadventures Pty Ltd.
Remove or alter any copyright, trademark, or other proprietary notices contained on the Website.

Any unauthorised use of the content on this Website may violate copyright, trademark, and other applicable laws and could result in legal action.

6. Third-Party Links

This Website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement or recommendation by Greenridgeadventures Pty Ltd of those websites or their content. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of those sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

7. Disclaimer of Warranties

This Website and all content, services, and materials available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Greenridgeadventures Pty Ltd disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive to ensure that all information on this Website is accurate and up to date, we make no representations or warranties as to the accuracy, completeness, or reliability of any content published on the Website.

8. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) and applicable Victorian legislation, Greenridgeadventures Pty Ltd, its directors, employees, agents, and affiliates shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, goodwill, or business opportunities;
Damages arising from your reliance on information published on this Website;
Damages arising from unauthorised access to or alteration of your data or transmissions;
Damages resulting from technical failures, interruptions, or errors on the Website.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law or any other applicable legislation that cannot be excluded by agreement. Where our liability cannot be excluded, it is limited to the greatest extent permitted by law.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how Greenridgeadventures Pty Ltd collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please review our Privacy Policy for full details.

10. Dispute Resolution

10.1 Informal Resolution

If you have any complaint or dispute regarding your use of this Website or our services, we encourage you to contact us in the first instance so that we can attempt to resolve the matter informally. You may reach us at:

Greenridgeadventures Pty Ltd
1 Eastern Beach Rd, Geelong VIC 3220, Australia
Website: greenridgeadventures.com

We will endeavour to respond to any complaint within a reasonable timeframe and to work constructively toward a satisfactory resolution.

10.2 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the applicable laws of the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia, and any courts competent to hear appeals from those courts, in respect of any dispute or claim arising out of or in connection with these Terms or your use of this Website.

10.3 Consumer Rights

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law or other applicable consumer protection legislation in Victoria. If you are a consumer within the meaning of the Australian Consumer Law, you may have statutory rights and guarantees that cannot be excluded by these Terms.

11. General Provisions

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any booking confirmation documentation, constitute the entire agreement between you and Greenridgeadventures Pty Ltd with respect to your use of this Website and supersede all prior agreements, representations, and understandings.

11.2 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

11.4 Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at: